Questions people ask before they begin.

A memorial page for a person or a pet: photographs, video, the story and a guestbook. It opens from a link or from a QR code on the headstone. You pay once, and the page stays.

No. You build the page first, step by step. You create an account and pay only when you want to save and publish it.

After publishing, download it as PNG, SVG or PDF. Give it to the stonemason to engrave, or print it on a plaque or a card. A metal plaque made by us is part of Premium; we will open shipping later and say so on the pricing page.

Yes. One payment for one page. There is no subscription to keep active and nothing to renew, so the page cannot quietly expire.

At the last step, after you have built the page and looked at it. Nothing is charged before that.

Whoever you allow: everyone with the link or the QR code, only people who know the password, or only the family you invite. You can change this at any time.

They stay yours. They are stored encrypted, never sold and never used for advertising, and you can delete the page at any time.

Yes. A page can be hidden or deleted from your account. An account is erased on request, as the GDPR requires.

Yes. Invite relatives and decide who may only view and who may edit. Everyone adds to the same page.

Always. Add photographs and video, edit the story, change who can see the page. Nothing is fixed at publication.

In any. The site is available in twelve languages, and the page shows your text exactly as you wrote it. One page in several languages side by side is not a separate feature yet.

Write to support@kinmory.com or through the contact form. We answer on business days and will walk you through it step by step.

Yes — under your own name through the Agency Portal, or by recommending Kinmory with a personal link. Both are described on the page for funeral homes.